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Frequently Asked Questions

When will I receive my order?

All orders will be shipped via UPS and should be received within 7-10 business days after processing. Additional shipping charges apply for expedited shipping. Orders will be processed within 48 hours of receipt excluding Saturdays, Sundays and Holidays. Ms. Catwalk will notify you via email or phone in cases of back order or out-of-stock items.

Currently, we do not ship internationally. We do not offer Saturday delivery and are unable to ship to APO/FPO addresses, as well as P.O. Boxes.

Standard Ground - $10
UPS overnight - $36
UPS 2nd Day - $24
UPS 3rd Day - $ 12

(Free shipping for orders over $500!)

Am I being charged sales tax?

Only Illinois residents are charged sales tax on this web site. The current sales tax is 8.75%.

What is your refund/exchange policy?

Is my session secure?

Yes. Your online shopping session is secure. When you checkout, you'll be directed to PayPal's secure website to complete your transaction.



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